Serentia specializes in a curated selection of innovative beauty products designed to enhance natural beauty. Our offerings include skincare items such as the Elixir+ Cream, which provides seamless coverage and long-lasting hydration, as well as premium application tools like the Essence Blending Brush for a flawless finish.

For best results, follow these steps:

1. Press the applicator puff gently onto the cushion to pick up product.
2. Pat the cream onto your face, starting from the center and blending outward.
3. Watch as it seamlessly adjusts to your skin tone, enhancing your natural complexion with a smooth, even finish.

Tip: Build coverage gradually by layering as needed—no need to rub or swipe.

Orders are processed within 24-72 hours and typically delivered within 6-15 days. All shipments are tracked to ensure customers can monitor their delivery status. Shipping information is shared as soon the order begins shipping.

If your order arrives damaged or if you receive the wrong item, please contact us immediately. We will evaluate the issue and take the necessary steps to resolve it, ensuring customer satisfaction.

To return your order, follow these simple steps:

1. Check elibility: Returns are accepted within 30 days of delivery for unused and unopened products.
2. Contact us: Email help@serentia-shop.com with your order number and reason for return.
3. Wait for instructions: Our team will respond with return authorization and shipping details.

We accept major credit cards (Visa, MasterCard, American Express, Discover), debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.